Information we collect
We collect only the information you choose to give us and a limited amount of technical data needed to run the site:
- Contact form. When you use our contact form, we collect your name and email address (required), and your company, phone number, topic, and message (optional).
- Quote requests. When you request a quote, we collect the products and quantities you selected along with the contact details you provide so we can prepare and return a quote.
- Server and usage data. Like most websites, our servers and hosting provider may automatically record standard technical information such as your IP address, browser type, and the pages you request. This is used to operate and secure the site.
We do not sell products or process payments on this website, and we do not ask for or store payment card information here.
Cookies and tracking
This site does not use advertising cookies, analytics trackers, or third-party marketing pixels. Your shopping cart is stored locally in your own browser (using your browser’s local storage) so your selections persist between pages; that data stays on your device and is sent to us only when you submit a quote request.
Our Contact page embeds a Google Maps view of our location. When that map loads, Google may receive technical data such as your IP address under Google’s privacy policy.
How we use your information
- To respond to your questions and inquiries.
- To prepare and return quotes for the products you request.
- To set up new accounts and fulfill orders you place with us.
- To operate, maintain, and secure the website.
We do not use the information you submit for unrelated marketing, and we do not sell or rent your personal information to anyone.
How we share your information
We share your information only as needed to run our business:
- Service providers. Form and quote submissions are delivered to our staff using a third-party email delivery provider that processes the message on our behalf.
- Legal reasons. We may disclose information if required by law, or to protect our rights, safety, or property.
We do not sell your personal information.
Data retention
We keep the information you submit for as long as needed to respond to your request, fulfill orders, and meet our legal and recordkeeping obligations, after which we delete or anonymize it. You may ask us to delete information we hold about you using the contact details below.
Your choices and rights
You can ask us to access, correct, or delete the personal information you have submitted through this site. Contact us using the details below and we will respond within a reasonable time. Depending on where you live, you may have additional rights under applicable privacy laws.
Children’s privacy
This is a business-to-business website and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be reflected here.
Contact us
If you have questions about this policy or your information, contact us:
Ace-Pak3250 N Post Rd
Indianapolis, IN 46226
(317) 614-7575
Contact form
